We would love for you to share your feedback with us so we can better understand your expectations and requirements.
If you aren’t happy and we haven’t started your first request, we can offer a refund.
However, due to the highly personalised nature of this work, we cannot offer a refund once we begin work on your first request.
If your situation aligns with the above, and would like a refund, please email customer@cogniops.com and we will organise this for you.